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INF.- The Art of Performance Management

Recent years have witnessed a radical expansion in the responsibilities of the CFO. Increasingly, CFOs are being called upon not only to get the numbers right but also to be the chief custodian of shareholder value and a genuine strategic advisor to the business. In this respect, the chief financial officer is becoming the corporation’s “chief performance officer.” Unfortunately, most CFOs are poorly served in this role by the current state of their company’s performance management system. The proliferation of information technology has allowed organizations to generate more data and reports than ever before. The paradoxical result, however, is that senior managers and boards of directors are drowning in a sea of data without the tools needed to translate that data into genuine intelligence and insight about the...

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